At Saawariya, we respect your privacy and are committed to protecting your personal information. Details such as your name, contact information, shipping address, and payment information are collected only to process orders, provide customer support, and improve our services.
We do not sell or share your personal information with third parties except when required to process payments, fulfill orders, or comply with legal obligations. By using our website, you agree to the terms of this Privacy Policy.
At Saawariya, returns and refunds are accepted only if a product is received damaged, defective, or incorrect due to our error. Otherwise product returns are not accepted.
To request a replacement or refund, customers must provide a complete unboxing video clearly showing the package and the issue. Claims without a valid unboxing video may not be accepted.
Any issue must be reported within 24 hours of delivery. After verification, eligible requests will be processed accordingly.
Orders are usually delivered within 5–6 business days. Delivery times may vary depending on your location and courier operations.
Shipping is handled by trusted delivery partners such as Delhivery and Shadowfax. In some cases, unforeseen delays may extend delivery by 2–3 additional business days.
Shipping charges may vary based on the delivery location and order details.
All online orders require 100% advance payment before dispatch. We support secure online payment methods for a smooth shopping experience.
Cash on Delivery (COD) is available for selected locations. A 5% additional charge applies to COD orders to cover handling and processing costs.
Orders are processed only after successful payment confirmation or COD verification.
By accessing and using the Saawariya website, you agree to abide by these Terms & Conditions. All products, prices, offers, and website content are subject to change without prior notice. While we strive to ensure accurate product descriptions and images, minor variations may occur. Saawariya reserves the right to refuse, cancel, or limit orders when necessary. All website content, including logos, images, designs, and text, remains the property of Saawariya and may not be reproduced without permission. By placing an order, you acknowledge and agree to our Privacy, Shipping, Payment, and Return & Refund Policies.
Orders may be cancelled only before they have been dispatched. Once an order has been shipped, cancellation requests cannot be accepted. Customers are encouraged to contact our support team as soon as possible if they wish to cancel an order. Approved cancellations will be refunded through the original payment method. Saawariya reserves the right to cancel orders due to product unavailability, pricing errors, suspected fraudulent activity, or other unforeseen circumstances.
Saawariya makes every effort to accurately display product colors, designs, and descriptions; however, slight variations may occur due to photography, lighting conditions, screen settings, or the handcrafted nature of certain products. Delivery timelines are estimated and may occasionally be affected by courier operations, weather conditions, public holidays, or circumstances beyond our control. By using this website and purchasing our products, you acknowledge and accept these conditions.
